RESUME
| WORK EXPERIENCE:Technical Training Incorporated August 97 - March 2003
Technical Writer/Project Manager February 99 - March 2003
- Designed and developed technically accurate automotive training materials for DaimlerChrysler, Ford, GM, John Deere, Meritor, VW, and Workhorse
- Communicate with internal staff and external customers to assess training needs
- Revised existing technical training materials as needed
- Managed projects to keep them within budget and on time
- Coordinated assignments within our group to support publication schedules and internal schedules
- Write proposals for various projects
Technical Service Engineer - Chrysler STAR Center August 97 – February 99
- Communicate vehicle diagnostic information to dealer Service Personnel
- Coordinator for non-technical training for Body/Chassis group
- Cross-trained with the Electrical group by handling their faxed requests
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